In this episode of Unsolicited UX, I sit down with Julie Schiller, UX Lead at Google. We discussed a range of topics, including Julie’s experience working in different cultures and the importance of considering cultural differences in UX design. She emphasizes the need to zoom out and understand how people in different parts of the world use digital and physical products, as well as, designing for accessibility in vehicles, the intersection of UX design and sustainability, the potential for UX to contribute to climate change mitigation, the challenges of getting business buy-in for sustainable design practices, and much more!
Find Julie Schiller on Linkedin and X
Find Jay Kietzman at unsolicitedux.com
Keywords
Cultural differences, digital products, physical products, Japan, Sub-Saharan Africa, accessibility, vehicles, UX design, sustainability, climate change, business buy-in, collaboration, universal design languages, empathy, iteration, carbon emissions, behavioral economics, decision-making, career development
CHAPTERS
00:00 Introduction and Background
02:49 Designing for Cultural Differences
05:58 Understanding User Needs in Different Markets
09:49 Creating Accessible Vehicles
14:54 The Rise of Streaming and iPlayer
22:42 Human Factors in Vehicle Design
25:18 Designing for Teenagers
28:29 The Intersection of Design and Engineering
31:18 Designing for a Wide Range of Users
35:32 The Future of Self-Driving Cars
35:58 The Role of UX Design in Addressing Climate Change
44:07 Getting Business Buy-In for Sustainable Design Practices
50:04 Creating a Universal Design Language for Sustainability
55:17 Empathy and Iteration as Tools for Change
56:40 Aligning Personal Values with Work
01:03:46 Exploring Opportunities for Growth and Impact
REFERENCED:
Climate UX: A Rosenfeld Community Interest Group
UX Evening at Google (Google Design YouTube Channel)
SPECIAL THANKS TO:
Capelle Gabriel, graphic design support
Kelley Van Pelt, sound mixing support
Seb Taylor, vocal training support
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