Find Becca Nicoara on LinkedIn
Find Jay Kietzman at unsolicitedux.com
Chapters:
1:20 Introduction to Becca Nicoara
6:49 What does it mean to be a User Researcher II at Microsoft?
11:09 Stakeholder management & the levels of strategy for UX research
18:49 The UX research playbook
22:00 What is “scope” and why is it important?
24:53 Cross-functional communication
27:20 The value of constraints
32:39 The impact of relationship building on collaborative communication
38:50 What are some of the most important skills to have in your current role?
43:30 Executive communication
47:52 Becca’s path into UX research
1:07:55 Advice for conveying research results
1:10:40 Becca’s favorite topic: Process & Operations
1:17:40 Becca’s Hot Take: She loves Microsoft research repository (HITTS)
1:21:28 Question from a mentee
Referenced:
NN/g: https://www.nngroup.com/
Special Thanks to:
Capelle Gabriel, graphic design support
Kelley Van Pelt, sound mixing support
Seb Taylor, vocal training support
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